RDC ships throughout Europe, excluding: Switzerland, Norway, Cyprus, Malta, Canary Islands, Ceuta and Melilla, Andorra, Gibraltar, Channel Islands, and the Isle of Man. Additionally, we do not ship to French overseas territories (PTOM). Delivery times for France, Belgium, Germany, Austria, Spain, and the United Kingdom are 4-5 working days, starting from the moment the carrier takes charge of the shipment.
For shipments to other European countries, delivery times are 5-8 working days. Even if the packaging is intact, the goods must be checked within 5 days of receipt. Any communication after the aforementioned deadlines will not be considered. RDC offers its customers an easy and quick return process, which relieves the customer of the steps related to returning purchased items for which they have decided, for any reason, to withdraw from the purchase contract. The Return Service is optional and paid. This amount will be deducted from the refund value for the returned item(s). If the reason for the return is attributable to the supplier, the use of the Return Service is free of charge. All products sold by RDC are covered by a 24-month commercial warranty for defects in conformity, provided that the product is used correctly, in accordance with its intended use, and installed professionally. In the event that, due to a simple material error, a different product is delivered than the one ordered and purchased, you will have the right to obtain a replacement of the product, provided that you communicate the problem within five days from the receipt of that same product. Find out what people think about us.Our customers' opinions are valuable, and we will take them into account in order to improve the quality of our service.