Even if the packaging is intact, goods must be checked within 5 days of receipt. Any communication after the aforementioned deadlines will not be considered. RDC offers its customers an easy and quick return process, which relieves the customer of the procedures related to returning purchased items for which they have decided, for any reason, to withdraw from the purchase contract. The Return Service is optional and paid.
This amount will be deducted from the value of the refund for the returned item or items. If the reason for the return is attributable to the supplier, the use of the Return Service is free. All products sold by RDC are covered by a 24-month commercial warranty for conformity defects, provided that the product is used correctly, in accordance with its intended use, and installed professionally. In the event that, due to a simple material error, a product different from the one ordered and purchased is delivered, you will have the right to obtain a replacement of the product, provided that you communicate the problem within five days from the receipt of that same product. Discover what people think about us. Our customers' opinions are valuable, and we will take them into account to improve the quality of our service.