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In case of cancellation of the order (either by the customer or by us) the amount will be credited to the payment method used when placing the order. Saturday, Sunday, and all days indicated in red on the calendar are not considered working days.You can change this address when ordering. Parcel collection When collecting a parcel, always make sure it has not been tampered with, does not have an incredible weight, does not have two different types of adhesive tape for closure, the name on the transport document matches the name on the parcel, if you have doubts about the integrity, always write on the document "it is accepted subject to inspection of the contents", because if you sign the document without reservation, you declare that the parcel is intact and the contents perfect, so once signed in case of damage the item is not refundable. Phone number It is important to provide a landline or mobile phone number to be found, by us or by the carrier, at the time of delivery in case of any issues.
THE INVOICE MUST BE REQUESTED BEFORE OR AT THE TIME OF PURCHASE, NOT AFTER. Claims regarding damage to the equipment caused by the carrier and not signed with the aforementioned apostille cannot be resolved. The warehouse stocks are not directly connected to the online site, so it is possible that some products on the site are not currently available in stock.In case of unavailability, even temporary, of the goods requested in the warehouse, etc. Any delay does not result in the cancellation of the order. Once the order is placed, delivery cannot be refused. Any stocks and returns will be charged exclusively to the customer. This is to fully satisfy the conditions of the technique.
53 of the legislative decree. It is the buyer's responsibility to check the integrity of the received equipment within 3 days (natural and consecutive) from the arrival of the product.Service srl will no longer be responsible for damages, lack of equipment or spare parts or replacements. Service srl reserves the right to legally pursue any violations and abuses, in the interest and protection of all consumers. The customer (consumer) who has purchased products via the Ci website. Service srl, has the right to terminate the contract concluded with Ci. Service srl, without any penalty and without specifying the reason, within 14 (fourteen) working days: from the date of signing the order form; from the date of receipt of the goods.
This right is reserved exclusively for individuals (consumers), therefore it cannot be exercised by legal entities and individuals acting for purposes related to the activity carried out. To exercise the right of withdrawal, the customer must: A send, within 14 (fourteen) working days from the date of signing the order form or the date of receipt of the goods, to Ci.
Service srl, Via di Valle Foresta, 4B, 00062 Bracciano, (Rome), written communication of withdrawal by registered letter with acknowledgment of receipt. The communication can also be sent, within the same period, by telegram, telex, email, and fax, provided that it is confirmed by registered letter with acknowledgment of receipt within the following forty-eight hours; B send to Ci. Service srl, Via di Valle Foresta, 4B, 00062 Bracciano, (Rome), using the carrier of your choice and at your exclusive expense, within fourteen working days from the date of receipt of the goods, on/the purchased products, properly protected and packaged in their original packaging, accompanied by all possible accessories, documentation, and user manuals. The identification label and/or labels, if present, must still be attached to the products at the time of return.
The substantial integrity of the products to be returned is an essential condition for exercising the right of withdrawal. The products must not have been damaged or altered.
The customer must return the goods, using the carrier of their choice and at their sole expense, to the following address: Ci. Service srl, Via di Valle Foresta, 4B, 00062 Bracciano, (Rome). In case of exercising the right of withdrawal, Ci. Service srl, after receiving the goods, checking that it is intact, complete with all its parts, with the original packaging completely intact and without any damage, will refund the customer the amount paid, excluding direct return costs of the goods to Ci. Service srl, as soon as possible and, in any case, within thirty days from the date on which Ci.
Service srl became aware of the exercise of the customer's right of withdrawal. Service srl will refund the customer the amount paid. In case of partial withdrawal for the purchase of multiple products, the shipping costs will not be refunded. The value date of the refunded amount will be the same as that of the invoiced amount. Please contact us before any negative or neutral feedback. We believe that any problem can be resolved quickly.I have just put up for sale. Via di Valle Foresta, 4B.
When collecting a parcel, always make sure it has not been tampered with, does not have an incredible weight, does not have two different types of adhesive tape for closure, the name on the transport document matches the name on the parcel, if you have doubts about the integrity, always write on the document "it is accepted subject to inspection of the contents", because if you sign the document without reservation, you declare that the parcel is intact and the contents perfect, so once signed in case of damage the item is not refundable. Service srl, Via di Valle Foresta, 4B, 00062 Bracciano, (Rome), using the carrier of your choice and at your exclusive expense, within fourteen working days from the date of reception. 22171009 + 22170996 + 19000725 + 19171586. Original spare part code OE/OEM.