If you have any doubts or issues regarding the item or the shipment, contact us before leaving negative feedback or requesting a return for "item not as described". We will resolve any problems promptly. RDC ships throughout Europe, excluding: Switzerland, Norway, Cyprus, Malta, Canary Islands, Ceuta and Melilla, Andorra, Gibraltar, Channel Islands and Isle of Man.
Additionally, we do not ship to French Overseas Territories and Departments. Delivery times for France, Belgium, Germany, Austria, Spain, and the United Kingdom are 4/5 working days, starting from the moment the carrier takes over the shipment.
For shipments to other European countries, delivery times are 5-8 working days. Even if the packaging is intact, the goods must be checked within 5 days of receipt. Any communication after the aforementioned deadlines will not be considered.RDC offers its customers an easy and quick return process, which relieves the customer from the procedures related to returning purchased items if they decide, for any reason, to withdraw from the purchase contract. The Return Service is an optional and paid service. This amount will be deducted from the refund value for the returned item/s. If the reason for the return is attributable to the supplier, the use of the Return Service is free.
All products sold by RDC are covered by a 24-month commercial warranty for conformity defects, provided that the product is used correctly, in accordance with its intended use, and installed professionally. In case, due to a simple material error, a different product than the one ordered and purchased has been delivered, you have the right to obtain a replacement of the product, provided that you report the problem no later than five days from receiving the product. Discover what people think about us. The opinions of our customers are valuable and we will take them into account to improve the quality of our service.