Additionally, we do not ship to French Overseas Territories and Territories. Delivery times for France, Belgium, Germany, Austria, Spain, and the United Kingdom are 4/5 working days from the moment the carrier takes over the shipment.
For shipments to other European countries, delivery times are 5-8 working days. Even if the packaging is intact, the goods must be checked within 5 days of receipt. Any communication after this deadline will not be considered. RDC offers its customers an easy and fast return process, which relieves the customer of the steps related to the return of purchased items for any reason they decide to withdraw from the purchase contract.
The Return Service is an optional and paid service. This amount will be deducted from the refund value for the returned item(s).
If the reason for the return is attributable to the supplier, the use of the Return Service is free. All products sold by RDC are covered by a 24-month commercial warranty for non-conformities, provided that the product is used correctly, in accordance with its intended use, and professionally installed. In case of a simple material error, if a different product from the one ordered and purchased has been delivered, you have the right to request a replacement, provided that you report the issue no later than five days from receiving the product. Discover what people are saying about us. The opinions of our customers are valuable and we will take them into account to improve the quality of our service.