
When paying, make sure the delivery address is correct, as you will not be able to change it later. Items are shipped Monday through Friday.
Please check with your country's customs office before bidding or buying, as all additional fees are the buyer's responsibility. If goods are returned to us for any reason, you will be responsible for the return and restocking costs.
Your satisfaction is important to us.
We offer high-quality items at a very good price. However, if they do not meet your expectations, you have 60 days to return them. Returned items must not have been used.
If the original condition of an item is damaged, it will be destroyed and no refund will be issued. We must be informed in advance of all returns. Items must be returned within 60 days.
We recommend using registered mail, as no refund will be issued if items are lost.
For items you return through customs, it is necessary to provide an accurate purchase price and a precise description of each item you wish to return. When completing a return declaration form, make sure the information you enter is correct. If the details do not match the original invoice for your order, the items will be sent back to you.
All items you return must be sent to the same address from which they were received and under the same buyer name. In case of non-compliance, the items will not be processed by customs and we cannot issue any refund.
We can only refund the original price of the item.
Your responsibilities
All return shipping costs are the responsibility of the buyer. The buyer is responsible for the items until they reach us. For this reason, it is best to use tracking when returning items.
No refund will be issued if items are held or lost in customs. If we receive the items, a refund will be issued within 5 business days.
To contact our customer service team, simply click Send Message, and our customer service team will be happy to help you.